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PROMs – Patient Recorded Outcomes Measures

Patient Reported Outcomes Measures (PROMs) is a national programme organised by NHS England and is run on their behalf by Quality Health and a number of other approved contractors.

It is a mandatory national data collection system and its purpose is to gather key information on the health state of patients before their operation, and after it. This information is needed to ensure that the operations that patients have are effective and lead to improvements in their health. The first linked set of pre-operative and post-operative data was published by the NHS Information Centre in 2010.

The programme covers over 300 NHS hospitals and Independent Sector Providers in England that undertake elective operations on four procedures for NHS patients. PROMs covers patients who are having hip replacements, knee replacements, groin hernia operations, and varicose vein operations. These patients are having planned procedures – the programme does not cover emergency cases.

There are two questionnaires: the pre-operative survey, administered by staff in hospitals; and the post-operative survey, sent to patients 3 months or 6 months after their operation, direct to their home address.

The results of the PROMs programme are published each month on a rolling basis by the NHS Information Centre. You can see results for your hospital at:

The PROMs programme remains a Standard Contract requirement for all providers of NHS-funded hip replacement, knee replacement, varicose vein surgery and groin hernia repair procedures to collect and report PROMs data for 2012/13 and beyond. 

Quality Health, leading the way in PROMs development

Quality Health works with a number of organisations in the UK, and worldwide on developing PROMs for other procedures, including with the independent sector, voluntary organisations and private companies. We are currently delivering PROMs programmes for prostate cancer in England and Wales, for cardiac ablation patients, diabetes patients, older people with frailty, mental health patients and for finger tip injuries in children. We worked with the Trauma and Audit Research Network (TARN), to develop and pilot a trauma PROM, which Quality Health now delivers nationally, involving all of the Major Trauma Centres in England. We have also worked on a PROM for Melanoma patients in Australia and for a worldwide PROMs programme for Bupa.  

Quality Health have unrivalled expertise on developing and implementing PROMs. Please do contact us if you would like to discuss developing a PROM for your patients or service users. 


The Health and Social Care Information Centre has just published its latest report on the analysis of PROMs data for NHS patients in England.  The report summarises results from across the whole of the NHS and Independent Sector for patients during 2014/15.  The report and analysis are available here:


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