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About Us

Quality Health has unrivalled experience and knowledge of managing staff, patient and service user surveys. We actively manage all parts of the process from survey development, data collection, through to data analysis and reporting.

We are committed to five key principles:

  • Value for money
  • Excellent customer service
  • Technical innovation
  • High end data security
  • High quality feedback

30 Years' Experience in the NHS

Quality Health works for NHS patients in all parts of the UK, whether they are treated in NHS hospitals, community services, in primary care, by mental health services, or by independent providers. Quality Health is the largest provider of patient and staff surveys to the NHS, and also works for patients and staff in hospitals in the Middle East.

Before the national survey programme started in 2002, Quality Health had already worked for 120 Acute Hospital, Community, and Mental Health Trusts in the NHS covering England, Scotland, Wales and Northern Ireland.

Approved National Contractor Status

Quality Health is a Care Quality Commission (CQC) approved national contractor and works for 360 Trusts throughout England on the National Patient and Staff Surveys.

We are also an approved contractor for the Better Together Patient Survey programme undertaken by the Scottish Government, working for 10 of the 15 geographic Health Boards in Scotland and running the Scottish NHS staff survey for every Health Board.

Our work covers all types of Provider and Commissioner organisations - Foundation Trusts, Acute Hospitals, Specialist Acute Trusts, PCTs, Mental Health Trusts, Ambulance Trusts,  SHAs, and National Organisations such as NHS Direct, the NHS Information Centre,  and NHSBT - every part of the NHS.

Our Video

Watch our video to learn more about Quality Health and what we can offer.


Quality Health Video


Our Brochure

To find out more information regarding the services we offer, please click here.


Find Out More

To find out more please contact Quality Health, our friendly and knowledgeable Account Manager's are ready to deal with any of your questions or queries.


Latest Tweets

  • 2 days ago

    Great presentation today on Mental Health Community to our friends @CNWLNHS. A great trust with really engaged staf…

  • 2 days ago

    RT @NeuroAlliance: We will be writing a response to this based on our patient survey data and feedback from charity members - quality impro…