Patient Reported Outcome Measures (PROMs)

Patient Reported Outcome Measures (PROMs)

Patient Reported Outcomes (PROMs) is a national programme organised by the Department of Health and is run on their behalf by Quality Health and Northgate Information Solutions. 

It is a mandatory national data collection system and its purpose is to gather key information on the health state of patients before their operation, and after it.  This information is needed to ensure that the operations that patients have are effective and lead to improvements in their health. The first linked set of pre operative and post operative data was published by the NHS Information Centre in 2010.

The programme covers over 300 NHS hospitals and Independent Sector Providers in England that undertake elective operations on four procedures for NHS patients.  PROMs covers patients who are having hip replacements, knee replacements, groin hernia operations, and varicose vein operations. These patients are having planned procedures – the programme does not cover emergency cases.

There are two questionnaires: the pre operative survey, administered by staff in hospitals; and the post operative survey, sent to patients 3 months or 6 months after their operation, direct to their home address.

So far, over 250,000 patients have completed PROMs questionnaires since the programme started in April 2009.

The results of the PROMs programme are published each month on a rolling basis by the NHS Information Centre. You can see results for your hospital at:- http://www.hesonline.nhs.uk/Ease/servlet/ContentServer?siteID=1937&categoryID=1295

PROMs Listening to Patients online video (21.2mb)

Important updates and information are provided to hospitals by the PLT through regular weekly contact and also through central e-bulletin communications.

To find out who your local Liaison Adviser is, please view the Contacts page HERE.