Process and Efficiency Improvements

Many Trusts have already taken action to root out inefficient processes and systems. But many more remain.

Many Trusts have annual deficits - so there is still a mismatch between resources and demand. The answer is to improve the quality of processes and eliminate waste, thus enabling you to re-allocate resources to areas of need.

These improvements can be in the management of services, in administration, in the planning of activity, in day to day implementation, and in the "consumables" that Trusts use extensively: from power through to stocks of domestic and clinical materials.

There is a strong link with the Inspection regime now in place through the CHI and CSB. Our process improvement package means that you will be:

• Improving the quality of care for patients.
• Cutting bureaucracy.
• Avoiding expensive litigation and public relations problems.
• Refining your processes.
• Modernising your work, along the lines set by the NHS Modernisation Agency.
• Ensuring that your Clinical Governance Plan is implemented as quickly and efficiently as possible.

Process Improvement works in both clinical and non-clinical areas. What it is not about is individual clinical decision-making.